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24/7 WhatsApp Support · Customs Agency in El Salvador

MACH Customs Agency Customs Excellence

Your strategic customs partner, always one step ahead!

Licensed Customs Broker · License AA 210

Our Track Record

Trusted by clients and importers in El Salvador and abroad.

13+
Years of Experience
2,047+
Satisfied Clients
9,910+
Completed Customs Cases
99%
Success Rate
Specialized Solutions

Our Services

End-to-end solutions for all your customs needs

Customs Experience You Can Rely On

Why choose us?

With more than 13 years of experience in the customs industry, we have become the trusted partner for businesses looking to expand their international trade operations.

Exceptional Speed

We shorten clearance times with prioritized, efficient filings.

Zero Legal Risk

Strict compliance with Salvadoran customs law and the tariff code.

24/7 WhatsApp Support

Direct advice and personal follow-up at every stage of your shipment.

Accurate Estimates

The MACH AutoTAX tool gives you a clear, instant estimate of import duties.

Talk to an Agent
Average reply time < 10 min
MACH Customs Agency
Customs Operations SV

Clearance, transport and control at El Salvador's key border crossings.

Marco Antonio Cruz Hernández, customs broker at MACH Customs Agency, next to the ASODAA flag
AA 210Licensed customs broker
Who is behind MACH

Marco Antonio Cruz Hernández

Licensed Customs Broker · Founder of MACH Customs Agency

At MACH I bring together two things I know well: customs and technology. We review every filing in detail before submitting it, and we build tools so you know how much you will pay and where your case stands without having to ask twice.

My commitment to you is simple: to be clear with you from the start, to look after your money and to answer when you need us. If you are planning an import, message me and we will review it together.

  • Licensed by the DGA (Dirección General de Aduanas, El Salvador's General Directorate of Customs) since 2022 · license AA 210
  • Board member of ASODAA (Salvadoran Customs Brokers Association), 2026–2027 term
  • Systems Engineer
Message me on WhatsApp Active ASODAA member 2026 · Verify it
Marco Cruz presenting the SIDERAA system at the Innova Tech Aduanero international conference
Speaker at Innova Tech Aduanero: presenting SIDERAA, the system ASODAA offers its members
Marco Cruz at a UNCAP meeting in Panama
UNCAP meeting, Panama
Corporate Philosophy

Our Purpose

Guided by solid principles and a clear vision for the future

Our Mission

To make importing and customs clearance of all kinds of goods fast, transparent and 100% legal, while keeping our deep specialization in used vehicles. We use our license (Code 210) and our experience to cut our clients' time and costs, giving them peace of mind and strict compliance with the law.

Our Vision

To be El Salvador's benchmark customs agency for our efficiency (Mach) and trustworthiness (Code 210) in handling general goods, and to establish ourselves as the undisputed leaders in used-vehicle imports. To be recognized for innovating processes that simplify foreign trade, building long-term relationships based on integrity and outstanding results.

Our Core Values

Integrity (Code 210)

We act with full transparency and respect for the law.

MACH Speed

We streamline every step for fast customs clearance.

Legal Compliance

We guarantee strict compliance with all regulations.

Operational Precision

The highest level of detail in every customs declaration.

Client Focus

Personalized advice to help your business grow.

Teamwork

Constant collaboration between our team and our clients.

Real Reviews

What our clients say

Reviews shown in their original language (Spanish).

“Buen servicio de desaduanamiento y logística. Todo el trámite se completó en los tiempos acordados.”

MACH client Rated in September 2026

“Muy buena atención por WhatsApp, resolvieron todas mis dudas sobre los requisitos aduanales en San Bartolo.”

MACH client Rated in September 2026

“La calculadora MACH AutoTAX es muy precisa. El cálculo de impuestos salió casi exacto a lo que pagué en aduana.”

MACH client Rated in September 2026

“Excelente servicio. Me ayudaron con todo el proceso de importación de mi vehículo desde la subasta hasta entregármelo listo.”

MACH client Rated in September 2026

“Excelente servicio en la importación de mi vehículo. Todo claro y rápido.”

MACH client Rated in September 2026

“Excelente servicio, muy útil”

K
Krissia Rated in September 2026
Before you start

What documents do I need?

Choose your type of case and we will show you what is usually required. If something is missing, message us: we will review it with you.

Documents usually required

  • DUI (Salvadoran national ID) or NIT (tax ID number) of the person importing the vehicle.
  • Vehicle title (clean or salvage).
  • Invoice or proof of purchase; if it was bought at auction, the auction receipt.
  • BL (bill of lading) or carta de porte (land waybill), depending on how the vehicle is shipped.
  • The vehicle available for inspection at the yard or customs facility where it is located.

The ARIVU registration (registry for imported used vehicles) only applies to used vehicles, and we take care of it. We will confirm the exact list for your case.

Ask about my case Full service details (in Spanish)
Personalized service

Request a quote

Tell us what you need and we will prepare initial guidance for your customs operation.

  • Direct reply on WhatsApp.
  • Clear information about documents and next steps.
  • Service for vehicles, goods and logistics.

Quick answers

Frequently asked questions

What documents do I need to import a vehicle?

Usually the invoice or title, an ID document, shipping documents and the vehicle details. We will confirm the exact list for your case.

Can I get an estimate before I start?

Yes. You can use MACH AutoTAX for an initial estimate and then ask us to review your full operation.

How long does customs clearance take?

It depends on the type of goods, the documents, inspections and the authorities involved. Once we review your case we will give you a realistic time frame.

Do you handle cargo besides vehicles?

Yes. We handle customs clearance, brokerage, logistics, towing, forklift services and consulting for general goods.

Need help? Message us